The sooner the better! Whether you’re looking for balloon twisting or decor we recommend booking at least 2-4 weeks in advance of your event. This give us a better chance of securing your date and ensures we have the necessary supplies to match your colors and theme when ordering decor.

We are located in Stanley off of Business Hwy 16, we service the Charlotte Metropolitan Area including Charlotte, Concord, Cornelius, Belmont, Davidson, Fort Mill, Gastonia, Harrisburg, Huntersville, Indian Trail, Kannpolis, Lincolnton, Matthews, Mount Holly, Mooresville, Pineville, Rock Hill, Shelby, and Statesville. If your event is outside these communities please contact us — we can often travel for events depending on our schedule.

Helium balloons are an amazing addition to every occasion, and we know you want them to last as long as possible. To keep your helium bouquets floating high, we utilize profesinal-grade balloons treated with Hi-Float for extra longevity. Our 11” and 18” balloons have an average float time of 3-5 days indoors, while our 2ft jumbo balloons average around 7 days. Keep in mind helium balloons may last longer if kept inside a climate-controlled location, but there's no guarantee.

It all begins with professional-grade balloons, which we use to create and design decor built just for you! Typically indoor balloon decor can last two weeks or more if kept away from heat and direct sunlight (though we can’t guarantee this). While we aim for longevity, after delivery balloons can pop early due to many diffrent factors — wether, heat, rough surfaces, plants, etc. Keep in mind we repair and replace any balloons damaged durring delivery and setup so your decor looks fresh and fabulous for your event.

Both organic and classic balloon decor add pops of color and pizazz to any event, but you may be wondering “What’s the diffrence?”. Classic style balloon decor is the essential building block for balloon design, featuring symetrical, uniform arrangements that give a polished, traitional look to your event. Organic style balloon decor is designed to mimic natural beauty, featuting various ballon sizes and diffrent textures to create a harmonious, asymetrical balance that flows with your event’s theme and venue.

Strike fees apply when we return to the event location to safely dismantle framing and remove decor. Balloon displays that require mandatory strike fees include those with framing or rental equipment such as arches, columns, backdrops, and ceiling installations.

For balloon displays that do not use framing or rental equipment, strike service is optional — the client is responsible for removing, poping, and discarding the balloons. If you’d like us to remove any decor that does not use framing or rental items, ask to add the strike service and we'll take it down and clean up the balloons.

It happens — life gets in the way, the weather goes haywire, we get it!

Our cancellation policy is as follows:

Upon booking, 50% of your payment serves as a non-refundable retainer fee. This secures your event date and time on our calender and guarentees that Ladybug Balloon Twisting and Decor will be able to decorate or provide event entertainment for your event.

If you provide at least 2 weeks notice prior to your event, your retainer fee can be applied towards a new event date within 3 months of the original date, subject to artist availability.

Please note that no refunds will be issued for cancellations.

If you have any questions or need help rescheduling, contact us and we’ll do our best to accommodate you